Privacy Policy

• 1. Information we collect
• 2. How we use it
• 3. AI content & APIs
• 4. Add-ons & third parties
• 5. Sharing & disclosure
• 6. Security
• 7. Your GDPR rights
• 8. Children's privacy
• 9. International transfers
• 10. Changes
• 11. Contact
• 12. Additional disclaimers

This Privacy Policy describes how TripLyt ("we," "us," or "our") collects, uses, and protects your personal information when you use our mobile application (the "App"). We follow the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

The App collects only the following types of information:

• Personal Information: When you create an account or use certain features, we may collect your name, email address, and approximate location (if you grant permission) to provide personalized travel assistance. The App only requests approximate location — never precise GPS location.
• Usage Data: We record how you use the App — for example, the destinations and trip lengths you plan and which features you use — to operate and improve our services. This data is linked to your account.
• Trips and Backups: The trips you create (itineraries, activities, notes, and the booking details you enter) are backed up to our servers and linked to your account, so they can be restored if you reinstall the App or switch devices. Attachments are not included, as described below.
• Crash Logs and Diagnostics: If the App runs into an error, it sends an error report to our servers — the error message, technical details, the screen where it happened, and the app version — linked to your account so we can find and fix the problem.
• Identifiers: We assign your account a user ID, and the App sends a device build identifier so it can recognize your device and restore your account. We do not collect advertising IDs.
• Fraud prevention for rewards: If you take part in rewards or invites, we store keyed one-way codes (hashes) of your device identifier, your email address, and the network part of your IP address, so that one person cannot collect rewards with several accounts. The original values are never stored. On Android, the App may also ask Google Play Integrity to confirm that a reward request comes from the genuine App on a genuine device. After you delete your account, these codes are kept for up to 12 months, no longer linked to you, and then deleted. We also store a one-way code of your phone's model and system version, used only together with the codes above to recognise a second copy of the App on the same phone, and kept and deleted in the same way.
• Invites: If you join with an invite code, the person who invited you sees the first letter of your name and how far your invite has got (for example, whether you have planned a trip). Friends who join with your code see your first name and the first letter of your last name, unless you turn this off in Settings → Rewards.
• Purchase History: When you buy a feature through Google Play or the App Store, we keep a record of the purchase (product, date, and order reference) to unlock it on your account. Card and payment details stay with Google or Apple.
• Attachments (Photos and Documents): Any photo, receipt, or document you attach inside the App stays in your device's storage. The App only keeps a link to it — attachments are never uploaded to our servers or to any cloud service, they are not copied into the App, and they are not included in backups. If you delete or move these files on your device, they will no longer be available in the App.
• Notifications: Trip reminders are scheduled locally on your device. If you also turn on reward notifications, we store a push token for your device and your app language on our servers, only to tell you when you earn a reward or one is about to expire. The token is removed when your device stops accepting notifications or when you delete your account.

We do not collect or store credit card information, payment details, or any sensitive personal data beyond what is necessary for the App's core functionality. All payments are processed securely through the Google Play Store or Apple App Store, and no payment information is retained by us.

2. How We Use Your Information

Your information is used solely for the following purposes:

• To provide and maintain the App's services, including AI-generated trip suggestions and translations.
• To improve the App's functionality and user experience based on general usage statistics.
• To respond to your inquiries or support requests.

We do not use your data for marketing, advertising, or any promotional purposes. No data is shared with third parties for commercial gain.

3. AI-Generated Content and External APIs

Important — how to read everything in the App: Essentially all travel content you see (itineraries, activities, images, Trip Info badges such as weather, visas, safety, currency, holidays, food, costs, emergency numbers and the rest, plus translations and suggestions) is either generated by artificial intelligence or fetched from third-party data sources. It can be incomplete, outdated, or simply wrong. Please review and double-check every detail against official sources before relying on it, especially anything affecting your safety, money, health, or entry to a country. TripLyt is a planning assistant, not an authoritative source, and it does not replace your own verification.

Translations: The App uses AI to provide translations into various languages. Please note that these translations are generated by artificial intelligence and may not be 100% accurate or culturally appropriate. The developer does not have expertise in all supported languages, and we disclaim responsibility for any inaccuracies, misinterpretations, or errors in translations. If you find any wrong, inappropriate, misleading, or unclear translation, please contact the developer so we can correct it. Users should verify critical information independently.

Trip Generations and Suggestions: The App uses AI and external APIs to generate trip plans, suggestions, and other travel-related information to automate the planning process. This content is provided for convenience and informational purposes only. We are not responsible for the accuracy, completeness, or reliability of any information generated by AI or external sources. Users should exercise their own judgment and consult official sources for travel advice, as the App does not guarantee the correctness of any suggestions.

4. Add-Ons and Third-Party Services

The App may include add-ons or links to third-party services for searching and ordering travel-related services (e.g., bookings, reservations). These are provided solely to assist users in their planning. We are not responsible for any issues arising from orders, transactions, or interactions with these third parties, including but not limited to order fulfillment, cancellations, refunds, or service quality. Any disputes or problems with third-party services must be resolved directly with the respective providers.

To operate the App, we use trusted service providers in the following categories: cloud hosting and data storage, AI content generation, maps and place information, email delivery, app-integrity checks, and push notifications. If you sign in with Google, or make a purchase through Google Play or the App Store, Google or Apple also processes the data needed for that. Each provider receives only the data needed for its function. A list of our current service providers is available on request at [email protected].

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except as required by law or as necessary to provide the App's services (e.g., integrating with external APIs for trip data). In such cases, data is shared only on an aggregated, anonymized basis where possible. We may disclose information if required to comply with legal obligations, enforce our terms, or protect our rights.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights Under GDPR

As a user in the European Union, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to legal limitations.
• Right to Restrict Processing: Request limitation of how we process your data.
• Right to Data Portability: Request transfer of your data in a structured format.
• Right to Object: Object to processing based on legitimate interests.
• Right to Withdraw Consent: Withdraw consent for processing where applicable.

To exercise these rights, contact us using the information provided below. We will respond within 30 days as required by GDPR.

8. Children's Privacy

The App is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

9. International Data Transfers

If your data is transferred outside the EU, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy within the App or via email. Your continued use of the App after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

For urgent issues, you can also reach us through the Google Play Store or Apple App Store support channels.

12. Additional Protections and Disclaimers

• No Responsibility for Inaccurate Information: Beyond the specific AI and translation disclaimers above, we disclaim responsibility for any wrong, incomplete, or inaccurate information provided through the App. Users should verify all information independently and use the App as a supplementary tool only.
• Copyright and Intellectual Property: All content, features, and materials in the App are copyrighted by the developer. Unauthorized use, reproduction, or distribution is prohibited.
• Data Retention: We keep your account information, trip backups, usage records, and error reports only for as long as needed to provide and improve the App. You can delete your account and all associated data at any time at triplyt.cc/delete-account.html. If you made purchases, a record of them is kept for up to 24 months after you delete your account, to meet tax obligations and to handle chargebacks, refund disputes and fraud. The part that identifies you is encrypted and opened only when a specific dispute or legal request requires it.
• No Advertising or Promotions: The App does not engage in advertising, promotions, or data sharing for marketing purposes. Your data is not used to target ads or promotions.
• Liability Limitation: To the fullest extent permitted by law, we limit our liability for any damages arising from the use of the App, including but not limited to reliance on AI-generated content or third-party services.